Jay Chaffin

Consultant, Capabilities Lead

As the capabilities lead for Executive Bench, Jay Chaffin is his team’s eyes and ears and leads the charge in learning and development for his colleagues and clients. He brings his team to the cutting edge of industry trends and updates, which enables them to make informed, relevant decisions in the fast-moving world of leadership development.

Leveraging his unique psychology and performing arts background, Jay also coaches his colleagues and serves as a consultant for clients in various sectors. Jay possesses an innate desire to understand people on a granular level: their motivations, their aspirations, and how they’re working to accomplish their goals. He strives to recognize the uniqueness and individuality of each client—and having worked as a professional actor in New York before joining the corporate world, Jay is a master at discovering people’s intrinsic motivations. He prides himself on helping leaders make even the slightest change that ripples outward and ultimately improves the lives of not just one, but the many.

Jay is somewhat of a contrarian, as he approaches every problem with a skeptical eye and shares overlooked perspectives. (In other words, he helps people come to that aha moment.) Hearing his clients and colleagues say, “I’ve never thought about it that way,” is music to his ears. Jay is also a musician; he composes songs and teaches himself to play piano when he’s not working. Outside of the office, he also enjoys spending time with his wife and two children, playing poker, and reading every book ever written on decision-making, economics, and psychology.



• Widener University

PhD, Clinical Psychology

• Widener University


• Harvard University

BA, Psychology


Investing in Leadership

Investing in Leadership in a Changing Gaming Industry (RHR International, July 2018)


Foolish Things Leaders Do

Foolish Things Leaders Do (RHR International, April 2018)


Gaming Industry

Gaming Industry: Maintaining a House Edge on Talent Development (RHR International, February 2018)


Two-Speed Decision Makers

Two-Speed Decision Makers: Frustrating but Effective (RHR International, July 2016)